Policies, Terms & Conditions
Following are the Policies, Terms & Conditions of GiftHopper.com and MDM Associates, LLC, the business entity that owns GiftHopper.com. (GiftHopper.com and MDM Associates, LLC are used interchangeably herein.)
Use of Branding and Other Custom Material
GiftHopper.com ships gifts on behalf of its members and customers. Some shipments contain members' or customers' logos, branding, and return addresses. Shipments also contain personal messages on behalf of such members and customers. BY PROVIDING LOGOS, BRANDING, RETURN ADDRESSES, and MESSAGES ("CUSTOM MATERIAL") FOR INCLUSION IN A SHIPMENT, YOU STATE THAT YOU ARE ENTITLED TO USE SUCH CUSTOM MATERIAL AND AUTHORIZE GIFTHOPPER.COM TO USE SUCH CUSTOM MATERIAL. You agree to indemnify, defend, and hold MDM Associates, LLC harmless for any claims or actions against MDM Associates, LLC for use of such Custom Material.
GiftHopper.com provides hand-written and/or printed custom messages along with other Custom Material. You agree to indemnify, defend, and hold MDM Associates, LLC harmless for any mistakes in use or presentation of such Custom Material, including errors in custom messages, typographical errors, or packaging errors. MDM Associates, LLC's maximum liability for any mistakes shall be the amount paid to MDM Associates, LLC by you.
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of MDM Associates, LLC or of the vendors whose products are sold on GiftHopper.com, Copyright © 2019, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission, except for completing short reviews or providing product information to others. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Incorrect credit card information (including address, etc.) will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that GiftHopper.com is not responsible for the operation of or content located on or through any such site.
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 5 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
Multiple Product Orders
For a multiple product order, we will attempt ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. GiftHopper.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item, with appropriate refunds.
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether GiftHopper.com signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
We will ship your product as it becomes available. Products should typically ship within 1-2 business days from the time the order is placed. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the GiftHopper.com site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
Shipping Time -- Most orders of in-stock items will ship within 1-2 business days. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. If we are ordering from one of our vendors to get your preferred product in stock, time frames vary as we are dependent on the vendor to provide the inventory before we can ship.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by GiftHopper.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Pennsylvania. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.