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News — gratitude

The Business Case for Practicing Gratitude Part I: How to Start Practicing Gratitude

June 10, 2021 • gifting • gratitude • Info • Research

Part I of a two-part series making out the business case for practicing gratitude.

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Your Customer’s Journey: Leveraging Touchpoints Along the Way (to Increase Sales, Retention, and Referrals)

Your Customer’s Journey: Leveraging Touchpoints Along the Way (to Increase Sales, Retention, and Referrals)

What is a customer journey? Think of the “customer journey” as the full range of experiences your customer or client has with your company—from the first time they learn about...

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